Refund policy

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Draft. This text is being reviewed by a lawyer before launch. Items in [square brackets] are not decided yet.

Your plan: 14 day guarantee

In the first 14 days after your first payment you can ask for your whole payment back in Money, under your plan. Your plan ends and your funnel goes offline.

Credit top-ups

Credit packs can be refunded in full until you spend any of their credits. Credits already used are not refundable. Ask in Money or by email.

The VSL edit

Before you send your raw video link you can cancel and get a full refund. After we receive your link, we deliver within 48 hours. If we are later than that, you can ask for a refund. After we deliver, the edit is not refundable and has no revisions.

Sales your buyers make

Whether a buyer can get a refund from you is your decision and should be stated on your funnel. If you refund a buyer, the refund comes out of your balance as described in the terms.

How refunds are paid

To the original card, within 5 to 10 business days, depending on the card issuer.